Privacy


Effective Date: February, 2024

Welcome to ChapterKit, a Shopify App designed to enable merchants to host courses directly on Shopify. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the ChapterKit app (referred to as “we”, “our”, or “us”) and the rights you have in relation to your personal information.

1. Information We Collect

a. Information from Shopify Merchants

When you install the ChapterKit app on your Shopify store, we collect information that you provide directly, such as your name, email address, and store information. We also collect analytics data related to course delivery and interaction to improve our service.

b. Information from End-Users

We collect analytics data related to how end-users interact with the courses hosted by merchants using ChapterKit. This data is used to enhance the functionality and user experience of our services.

2. Use of Information

The information we collect is used to:

  • Provide, maintain, and improve the ChapterKit service.
  • Offer customer support to merchants and, indirectly, to their customers.
  • Conduct marketing activities, with the consent of the merchants.
  • Analyze how our services are used to enhance user experience and service effectiveness.

3. Sharing of Information

Information collected is shared on an anonymous basis for analytics purposes and to provide customer support. We do not sell, rent, or otherwise share personal information with third parties for their direct marketing purposes without your consent.

4. Data Security

We take the security of your data seriously. ChapterKit uses HTTPS, TLS, secure databases, and various compute infrastructures, including encryption, to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Merchants and end-users have the right to access the personal information we hold about them and to request that we rectify or delete any incorrect or incomplete personal information. Please contact us at our website if you wish to exercise these rights.

6. International Data Transfers

ChapterKit is hosted in the United States. We do not engage in international data transfers outside of the secure storage and processing infrastructures provided by our service providers.

7. Children’s Privacy

ChapterKit does not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be available on our website. We will notify merchants of significant changes by posting a notice on our website.

9. Contact Us

For questions or concerns about this Privacy Policy or our practices, please visit chapterkit.com for contact information.